Customer Reviews
Read what our customers have to say on Google (last 50 reviews)

Margaret Wrenholt

14 June 2025
Phenomenal experience! Went above and beyond to make sure we received our new rental car after our broke down.

Ali Schrack

14 June 2025
Great service and communication!

Derrin Dovel

14 June 2025
These guys are absolute lifesavers! Our rental car broke down, Hertz refused to help, and they towed it all the way back to the Denver airport, renegotiated my rental contract, and brought us a new car. They went above and beyond and I couldn’t be more appreciative. Shout out to Thomas for spending your day saving us!!!

Natalie Wilson

14 June 2025
Incredible! Hertz tried to screw us over and Ryan’s came in and saved the day. Thomas & Dennis (and violet!) were so helpful as we navigated Hertz’s terrible customer service. Recommend them to anyone.

Samantha Schoenecke

12 June 2025
Highly recommend Ryan's Recovery!! We had a great experience with Quentin who stopped to see if we needed help only minutes after we broke down on the Interstate. Thanks for the excellent service!

shane carolan

07 June 2025
Every tow company needs a kyle. He was super helpful and informative and saved our trip would recommended his help to anyone stuck

Erin

06 June 2025
I got stuck in a snow drift/ditch on Jones Pass Road. Roadside assistance said they could not help after 3 hours of waiting. I called multiple towing and recovery companies. Ryan’s Recovery was the only towing service willing to come out. They went above and beyond to prioritize my request and got me out quickly after calling. They kept me informed of their status the whole time and they were very kind once they arrived. Skip insurance roadside assistance and just call Ryan’s Recovery!

Jim Fallon

04 June 2025
In the right place at the right time, thank you Ryans Recovery!
Recently, on our way to Colorado National Monument on I-70 in our 2-day old 2025 Sprinter (315 miles) the check engine light came on at mile marker 189, in Vail pass. No more than 5 minutes later, a tow truck pulled up alongside our van. The driver, Shane, with Ryans Recovery, asked if we needed assistance. It was a huge relief seeing him, knowing he would help get us back on the road. We gladly took up his offer! On the phone with Mercedes customer support, Shane explained our situation. Shane called his partner, Charlie, who was in the area, and told him to meet him at our location. His tow truck was better equipped to tow us to the nearest Mercedes dealership. Charlie was on scene 5 minutes later and loaded our Sprinter. We were on our way to Westminster, for what we hoped would be a quick repair. We had a motel reservation booked in Montrose that night. The issue turned out to be a bolt misplaced on the charge air pipe, an assembly oversight! We cannot thank Shane and Charlie enough for their quick response and for getting us back on the road safely! Moreover, we trusted their ability and their judgement to get us safely off the highway and to the nearest Mercedes dealership.
Thank you, Shane, Charlie and Ryans Recovery! Thanks to you guys we were able to keep our travel plans and continue our vacation!

Renee Lucero

27 May 2025
Had to stop on the side of the highway because our car overheated... mountain recovery stopped asked if we were okay. We explained what had happened he let us know he sees it all the time n asked if we needed anything... he let us know that their were 2 more inclines and the rest decline we should be good didn't sound too serious... That was some great information to know. Unfortunately I didn't get his name but thank you mountain recovery for stopping to check on us! Several towing company's passed as well and he was the only one to stop... much appreciated!!

William Linn

27 May 2025
Shayne saw us stuck on the side of a busy exit ramp and pulled over to see if we needed help. He was very patient and helpful navigating the call to AAA and he got us to a transmission spot that was significantly cheaper than the dealer. Super helpful!

lisa schoen

23 May 2025
Shayne was awesome. He showed my teenage sons how to change the tire. He was prompt, clean & courteous.

Aaron

22 May 2025
Wanted to give a massive thanks to Vlad with Ryans recovery. He got my car incredibly quickly from a spot the other local companies quoted over 5x their prices. Amazing communication throughout. I didnt get the dispatchers name, but she was just incredible as well. She was answering phones around noon on Wednesday. You all turned a real shitty situation around for me, if I ever need another tow I know who I'll be calling

PAUL SCHEIDIG

21 May 2025
Yesterday my car broke down just a short distance from the Eisenhower Tunnel west bound. While I was trying to obtain roadside assistance, Shane with Ryan’s Recovery fortunately stopped to see if he could be of assistance since he was in the area. Shane provided excellent complete and very timely service, and made all of the arrangements to transport my vehicle and me to the Enterprise Car Rental office in Silverthorne so I had transportation to get home to Evergreen. He also worked with Enterprise Fleet service to handle all of the logistics to deliver my disabled vehicle to the Nissan dealership in Lakewood. Ryan’s Recovery Team was amazing in providing great vehicle towing service and complete customer assistance. Shane seemingly went out of his way and never left my side to ensure I was taken care of fully. Ryan’s Recovery demonstrated they provide the best service possible in the Rocky Mountains.
Paul Scheidig, Principle Design Consultant, Home Depot

Nick Slade

16 May 2025
Our radiator fans stopped working and we over heated on the climb up to Eisenhower, Shane pulled up and arranged a tow into Broomfield and Charlie took us, very friendly and super helpful. I highly recommend them.

Kelsey Huwa

14 May 2025
Shane was so helpful and kind when my daughter and I were stuck on the side of I70 with an overheated car.

Tisha Pieters

05 May 2025
Suuuuuper thankful for Shanyne, he saved thankfully got a bad blow out on i70 in mountains today with two kids, kind and friendly service! And he knows his stuff took care of my car while in tow and we felt taken care of as a sinlge woman!

Ben Ethier

29 April 2025
Shayne and Justin were great and showed up in less than 10 minutes. Helped me out and pointed me in the right direction. Got me off the highway and where I needed to be all under a half hour. Highly recommend these guys

Stacey Carter

18 April 2025
We were in Copper over Spring Break in March and had car trouble our last morning preparing to leave to drive back to Kansas City. Mike and Thomas came to our rescue. Being the weekend and unable to find a mechanic, Mike offered to replace the starter to our vehicle. Thomas towed our vehicle and took our family of 6 to a motel in Leadville. Mike had our car running by the next morning and he and his wife brought our car to us at our motel. These two showed our family an incredible amount of generosity and got us out of a tough situation. I hope your company recognizes these two heroes. Thank you again Mike and Thomas!!!!

Tegan Snyder

10 April 2025
My car had just stop running in the middle of the road Shane and came and picked me up almost instantly and brought me back to my house super friendly and super helpful.

Kirk Olsen

06 April 2025
We had quite an adventure with Shane! While entering I-70 east at Copper Mountain a pothole destroyed a tire. Before my call to AAA was even answered he was there ready to help. After confirming that Ryans Recovery was a AAA provider the car was on the truck, and we were on the way to the Silverthorne Subaru dealership to replace the tire. While we were at the dealership Shane handled an accident and then he returned to make sure we were OK. Well, we weren’t OK because the Subaru dealership didn’t have the right tires in stock, although they were very helpful and tried to find us tires at competing tire stores in the area, and they were willing to send their shuttle to retrieve them. Unfortunately, the nearest location with the right tires was all the way in Denver, 65 miles away, so Shane loaded the car back on the truck and drove us swiftly, but safely, through a snowstorm in time for us to arrive at the tire store right before it closed. The work was completed, and we were back on the freeway in time to return to our lodging in Avon, have a good night's sleep, and check out on time the next morning.

Terri Lenox

03 April 2025
Our rental car had a flat tire off of I-70 in a snow flurry. Shayne & Dominick came to our rescue. They were awesome - efficient & kind. Highly recommend. Thanks guys! Sue & Terri

VINCE COLEMAN

02 April 2025
Our car broke down on the highway, and by the time I got out and popped the hood, they were already there offering assistance. Kyle was extremely nice and patient with us while we figured out what to do because we live 120 miles away. He was calling local shops to help us find a closer place to fix it. It was just above and beyond for a tow truck driver, he saw we were having a bad day and did so much to help. Thank you so much!

Julie Dahl

31 March 2025
I cannot say enough good things about Mike from Ryan’s Recovery! I was stranded, feeling completely overwhelmed, when Mike showed up like a true lifesaver. Not only was he incredibly professional and efficient, but he also went above and beyond to make sure I was safe and taken care of.
Mike took the time to explain everything to me, reassured me when I was stressed, and even helped me figure out the next steps for my car. His kindness and patience truly turned a bad situation into a manageable one. It’s rare to find such outstanding customer service these days, and I am beyond grateful.
If you ever need a tow, I highly recommend Ryan’s Recovery— and if you’re lucky enough to get Mike, you’ll be in the best hands possible! Thank you again for going above and beyond!

Megs B

30 March 2025
Great service from Quentin today! He was friendly and kind and professional in my 'time of crisis'. He arrived before the quoted ETA and asked questions to attempt troubleshooting the car's problem before towing it home. First experience with this company but 100% would call them again (though hopefully it's not needed anytime soon) for any future roadside assistance need. Thank you.

Townes Moore

27 March 2025
Excellent towing service!

Cara Webb

23 March 2025
I had an outstanding experience with Ryan's Recovery Towing, and I want to specifically highlight Dominic M. for his exceptional service. From the moment he arrived, his kindness, promptness, and professionalism were evident. Dominic quickly assessed the situation and took care of everything with impressive efficiency, resolving my problem in no time. I couldn’t be happier with the service—he made what could have been a stressful situation completely stress-free. If you're in need of towing services, I highly recommend Ryan's Recovery Towing and especially Dominic M. for a top-notch, reliable experience!

Iris La

22 February 2025
Thomas was the best tow truck driver ever! Super friendly, was super safe, and got us out of a pickle when our van overheated near Green Mountain Reservoir. He towed us back to Denver without any issues. Super friendly and I don’t think I’ve ever had such great service before. I was super stressed but after meeting Thomas, my worries went away. Definitely recommend!

Nathaniel Lewis

20 February 2025
Dealership screwed me hard. By far the worst week of my life, engine is busted, missed my labs, classes to get into nursing programs. Car blew up. Ryan’s Recovery was probably the best financial and emotional choice I have made this week to tow a block of steel and physical epitome of violation of my consumer rights. Y'all are so nice and understanding, thank you. I’ll never use anyone else. Even without AAA the prices are tolerable, and honestly the least horrific financial dent of this year. $560 or something to a Boulder repair shop, very acceptable.

Amy Garris

19 February 2025
Shane saved me today! I had a frozen wiper fluid line and pulled over at the Eisenhower Tunnel to clean my windshield… knowing I wouldn’t be able to make it through the tunnel with my windshield covered with muck. Shane pulled up next to me and asked if I had AAA. I do, but only coverage for 7 miles. He told me the roads were dry about 10 miles past the tunnel, so I called AAA while he loaded my car to his truck and he towed me to Silver Plume. I felt so lucky he suggested the short tow and saved me what would have been a very scary few miles….
Thanks Shane!!

ET

19 February 2025
If you're just looking for Average service, move along. You will Only get the best of the best here! My car wouldn't start in sub-zero temps. Charlie called back in just minutes, showed up in 20, helped assess, gave me LOTS of local info to help me make decisions including stopping by the parts store which led to me driving away shortly after! SO far above and Beyond! Thank you Charlie and Holly! I'm also CERTAIN that the whole company has a "How can we help" approach! Guaranteed

Susan Robers

19 February 2025
Awesome service from Ryan's Recovery. AAA no call back for 1.5 hours. 15 min for Ryan's. Super friendly and efficient service tech.

Tyler Miller

18 February 2025
My truck broke down, and I needed a tow. A few friends recommended this shop, so I gave them a call. The owner, Ryan, came to pick up my truck himself, and he was super nice. The whole process was quick and easy. Plus, Ryan had his dog with him, which definitely cheered me up!

Petra Pearcy

18 February 2025
Shayne and Charlie are wonderful drivers; polite, respectful and Shayne went out of his way to help me get home safely. If you need a tow call Ryan's Recovery they are #1

DM Meyer

17 February 2025
Shane quite literally saved my dog and me while we were stuck in a blizzard today on I-70. He was professional, patient, and took the time to explain things well despite the nasty conditions in which he was working.
It’s never an easy experience to be stuck for hours in conditions that render you feeling helpless. Thanks to Shane and the Ryan’s Recovery team, we will at least be able to sleep in our own warm, bed tonight.

Emily Cook

14 February 2025
Shayne came to my rescue like an Angel of mercy when my little car wouldn’t make it up the snowy pass. Cars were stuck left and right and the snow just kept coming. I was getting pretty freaked out wondering if I would be stuck there all night lol. He was efficient and cheerful and brought an end to a scary time for a price that beat out all the other tow operators. I won’t forget you Shayne!!!! Thanks!!!

Jason

12 February 2025
Ryan’s was recommended to me to bring my car into a local tire shop for a flat tire. Ryan and the other employees I spoke to were friendly, fair, and incredibly fast. I was sure my tire was a goner, but after taking a look at it, Ryan also explained to me why he thought it might be fixable. Turned out he was right and saved me hundreds of dollars. A wonderful business.

Eryn Kubinski

12 February 2025
I was so happy they were open early in the morning, and they response time was wicked fast! Everyone was so kind and easy to communicate with. The service was hands down the best. Highly recommend using Ryan's for any of your towing needs.

Julie Granshaw

12 February 2025
Tyler saved me from a pretty terrible situation. We have a treacherous driveway and I nearly rolled. He pulled along side of me and was able to pull me out sideways without a scratch. It wasn’t easy and it was a tad stressful, but mission accomplished! Highly recommend and I’m sure we’ll be using them again as this won’t be the last time we ‘fall off’ our driveway. Thanks again!!

Erin Orchard

10 February 2025
Top tier service! Kyle, the tow truck driver, was absolutely an angel. It was like he appeared out of nowhere and was able to help me get where I needed to go. I was in a rental car that broke down on I-70 and he ensured I was safe and made it on my way. Kyle was kind, humble, efficient and helpful. He knew all the people to get in contact with, towed my vehicle and drove me out of his way to help me. I am so grateful to Ryan's Recovery and have recommended them to all of my friends who are ever driving I-70. Definitely 100/10 would recommend. The owner takes care of their employees and customers. Just some good wholesome people helping others out. Keep their number handy in case you ever find yourself in a situation where you need support. They are hands down the BEST!

gabriela nevarez

06 February 2025
Shayne was an amazing help we had no back breaks and he helped us on the side of a bad downhill highway he was very nice.Thanks to him we was able to get home safely ! Thanks You!!

Toby Friesen

30 January 2025
I had a breakdown on I-70 and Shayne from Ryan’s recovery stopped to check if I needed help. Which indeed I did and appreciated his being proactive to provide their towing service much quicker than others I called. He was also extremely friendly a did a great job getting my van to the repair shop. Thank you!

Ryan Herrick

28 January 2025
I got stuck on highway 91 trying to pull a u-turn. These guys got to me in 10 minutes and had me out 5 minutes later. Turned my day from bad to good.

Clarke Kress

27 January 2025
What an awesome company. Was in a tight spot last week with a car that was not starting and a long way from home with the weather turning bad. They were incredibly communicative and professional throughout. Thank you Ross and Damian in particular, this is how businesses should be run. Would give 10 stars if I could.

Caroline Kucha

24 January 2025
Brandon was absolutely fabulous! He was able incredibly communicative & prompt with helping me with my vehicle tow when in a pinch! Would highly recommended.

Flying Scotsman

24 January 2025
I needed help in Dillon in a hurry, and Shane was at my car in about 20 minutes. Shane was very professional and got the job done fast.

Kerry KlinckLMT

24 January 2025
These guys are great!! Came early morning in sub zero temp to tow me 90 miles. Very pleasant drive. Charles my driver was awesome! Highly recommend. I used AAA to find them.

Courtland Scott

22 January 2025
Got to say Shayne save me through the Colorado storm came from Utah got to my location safe and sound. VERY GREAT but if you ever in a crunch and need roadside he can get you threw quick.

Olivia Dang

16 January 2025
I requested help in the mountains from AAA when the battery of my Subaru was completely drained and locked me out. Ryan was dispatched and here within 20 minutes. He was very kind and quickly got the Subaru unlocked and running again!

Brantley Jerkins

04 January 2025
I wish 10 stars was an option. Having lack of experience driving on icy roads resulted in hydroplaning off the road into about 2-3 feet of snow. Tires were completely buried - no way to get out without help of a tow truck. Thankfully enough, my partner and I were blessed to have Shane from Ryan’s Tow Service show up. Not only was he able to arrive within 30 minutes of us being on the side of the road, I’d say about 15 minutes of the 30 was spent trying to identify our location because we didn’t know what mile marker we were closest to. He did not get frustrated, he only continued to come up with solutions. While on the phone with him, I gave the phone to a firefighter who responded to the scene so they could talk and lead Shane straight to us. From the time he arrived until he towed us to a safer location than where he found us, he didn’t stop smiling. You can tell this guy loves what he does- he helped my partner and I in more than one ways! He turned a really stressful situation into a situation that seemed like a breeze once he arrived. Thank you Shane and thank you Ryan’s for hiring people like Shane!!!!!!! God bless!