Customer Reviews
Read what our customers have to say on Google (last 50 reviews)
Chris Kaspari
04 December 2024
Michael the driver kept me in the loop and was very kind given the circumstance.
Danelle Cook
04 December 2024
Kyle had amazing customer service. I was very impressed with the level of service they provided and the cost was reasonable.
Patricia Oliver
29 November 2024
Brandon was our hero tonight! Our son got stuck in A LOT of snow on Barton road.
We initially called mountain recovery and they quoted us $1700 to get the car out.
We got in touch with Brandon via AAA and he explained how that quote was absurd and he would take care of our son’s truck, via AAA, and even without AAA his company would have taken care of this situation for 1/6 of the price.
Brandon met my son and husband and the spot, got him out (twice…little mishap) AND he was kind and fun. Brandon, thank you!! It’s so nice to find good people. Next Thanksgiving gift.
PS: mountain recovery charged us $500 for a deposit. They never even got to the site…just heads up.
Anthony Lopez
27 November 2024
Damian was very nice and helpful, professional... I would definitely recommend this guys : )
margaret gosin
22 November 2024
After suffering an unpleasant flat tire 3 miles east of the tunnel on I 70 I was assisted by Shane who was not only professional, courteous and kind, but very knowledgeable on getting me the most cost effective means to get me safely off the road and on my way to tire repair. He was amazing and I am truly grateful!!! I feel safer knowing he is out there!!!!!!! He's the best!!!!!!
David Doerksen
22 November 2024
It was great doing business with Ryan’s Recovery!! We appreciate it Ryan!
G. Chicken
20 November 2024
Thank you Shayne! Appreciate you giving us the help we need.
Thanks for being so kind.. not something you see much of now.
kyle orlando
15 November 2024
shayne was excellent. picked me and my wife up and got us off the side of the road.. 15/10 stars if i could for him
DJ M
14 November 2024
Brandon Quinn
09 November 2024
Shayne was probably the best tow truck driver I've ever met. Knowledgeable, chill, friendly. Highly recommend him at Ryan's Recovery.
Brandy Johnson
07 November 2024
I wish I hadn't needed you, but I'm thankful for you stopping to help! Excellent service. Quick and courteous!
Chase Martinez
07 November 2024
Shane saved my tail today, great service good people would highly recommend if in need of towing service
Matthew Fenton
04 November 2024
Driving to Denver from the Western Slope my 2023 Ram blew its engine with a little over 19k miles on it. Like a guardian angel Shane swooped in before the smoke had settled at MM204. Less than 35 minutes later the truck was on Mike's truck due to weight and headed to the dealership in Castle Rock. Mike stayed with us till he knew we had a ride from the dealership. Mike and Shane are the best at what they do. Hope to see them again, just not under the same circumstances. Great guys.
Karen Curtis
04 November 2024
Broke down on I70 in the tunnel. F250 pulling a trailer. Also had an elk in my cooler. Brandon pulled up and helped me pick a Ford dealer to tow to. Awesome guy, fair rates and made a bad situation bearable. Thank you, Jim Curtis
Brit O
31 October 2024
We can not express enough gratitude to Ryan's Recovery! My daughter was in a pretty horrific car accident today (she's ok, thank heavens), Ryan's had to use 2 trucks to block the highway and pull her car out and even despite Ryan's wonderful tow guys getting major teenager attitude they still treated her distraught parents (us) with kindness and respect. They have worked with us on the bill and did everything within a few hours. I really can't thank the Ryan's team enough! Absolutely stand up business, understanding and caring.
Tiffany Castillo
31 October 2024
I want to say thank you for all your efforts to get Ryan out to us-it wouldn’t have been possible without you! (Receptionist) Ryan was the friendliest, most helpful man- and Sky (the pup) was so sweet as well!! I can not recommend you guys enough!
Franc Reed
26 October 2024
Kyle and Shayne were great. They were very efficient and professional.
Franc Reed
26 October 2024
Very professional and efficient. Went out of their way to help me. Kyle and Shayne
Payton Frisch
22 October 2024
Unfortunately when I was driving through Silverthorne 3 hours into my 4 hour trip, my back tire blew. Mr. Shayne was luckily in the area and made sure that we got my membership figured out so I wouldn’t have to pay 800 for a local tow from mountain recovery. Great guy one of the best people to be stuck in a car with for a couple hours I guarantee he’ll have ya cracking up even after the day you’ve had. Not to mention Mr.Dominic who’s a class act. Even offered me some of his homemade jerky. These guys made the whole day much better. You’re in good hands with these gentleman. Thanks again!
Laura Brown
21 October 2024
Shane is the best! Thanks for letting me back into my truck and promptly!
Max Marian
14 October 2024
Was broken down on I 70 by Vail. Shawn pulled up and helped me deal with AAA and towed me all the way to Lakewood for an unbearable price. Definitely use these guys!
Kayla Lopez
11 October 2024
Mike saved the day when I blew my tire. Got me AAA . Took me all the way gome
Tina Hofmann
11 October 2024
I would rate them ten star if I could!
We had been fighting with an overheating engine since Palm Springs, running the heat on high, pulling over to cool down and keeping our fingers crossed. Nerve wracking and very slow going.
Shane showed up as we were stranded in our overheating car trying to get up the first hill of the passes from Grand Junction to Broomfield. He loaded us up on his flatbed and got us over the passes to Dillon. He was very knowledgable, kind and helpful in getting us back home. Our insurance was basic AAA, he explained and helped us to upgrade so our towing was not expensive, at all. We were turned over to Ray for the drive back to Broomfield and he also gave us a safe and easy ride. No small feat when driving such a big truck. Thank you Shane and Raya for keeping us safe and getting us back home!
Tina and David
Dale Anson
10 October 2024
Shane's recommendation about AC Transmission in Golden was spot on! Great advice!
We were on I-70 headed west out of Denver when our transmission gave out. AAA called Ryan's towing for us. Three of their trucks converged on us within 30 to help us out. It's a pain to break down in an unfamiliar place, so it was awesome to have good advice from local helpers. These guys are awesome!
Stacey Todd
05 October 2024
I blew a clutch driving east on Vail Pass and called AAA for a tow. AAA told me it would be 4 hours for a company from out of the area to come get me. Two minutes into my 4 hour wait, Shane, the knight in a shiny truck, pulled up along side me and offered to take care of me. He loaded my car onto the back of his truck and off we went. He helped me get in touch with AAA to swap over the tow to Ryan's Recovery. Shane recommended a good clutch place on the front range. We dropped my car off there and then he continued to drive me and additional 30 minutes to drop me off close to my folks house and refused to leave me until my dad arrived. Thanks Shane and Ryan's Recovery!!
Maddy White
04 October 2024
Shane from Ryan’s Recovery is the absolute best!!! He just happened to drive by my car on the side of the road and immediately pulled over, helped me figure out the cheapest option, and provided some of the best customer service I’ve experienced in a while. I’m so beyond grateful for his help and efficiency. Thank you so much Shane !!!!
Deborah Scheffey
02 October 2024
These guys were great! I broke down on I70 and the called me to update arrival times and safely and efficiently towed my car to Boulder for repair! Highly recommend!
FROG BEAR
29 September 2024
Young climber guy helped my girlfriend and I, and was extremely friendly and reassuring. He had a 1996 tattoo on his arm. I wish I could remember his name. Awesome service thank you!
bonniestarrysky
28 September 2024
Shayne came to our rescue so quickly yesterday when our car overheated going up to the Eisenhower tunnel. He gave us calm assurance, and helped us through the process, so that we could be towed all the way home, which was so helpful since we had our dog and cat in the car with us and were in a state of panic. We are eternally grateful for Shayne, and our second driver, Ray, who drove us safely all the way home.
Brenna Birmingham
26 September 2024
Shayne helped me out quickly when my car died on i70. Offered me empathy, and helped me remain calm. He went above and beyond, and was very knowledgeable of any next steps needed. I can't express my gratitude enough, of getting me out of what was my worse fear quickly and safely.
Dave Watson
25 September 2024
My wife and I were stranded on the west side of Vail pass. I had the hood up and within 5 minutes a tow driver pulled up. I was anticipating a hard sell and some vague language about price. Instead, we got friendly help and some information about AAA enrollment to make the price better. Our vehicle was loaded in 10 minutes, swapped onto larger truck for a 90 mile ride to Denver. I own an auto repair shop and understand the tow business. This was a terrific experience under less than ideal circumstances. Thanks Ryans!!
Marilyn Newman
24 September 2024
We were so happy to see Ray and his tow truck. Our radiator blew in the Johnson tunnel. Ray towed us to a Chevy dealership for repairs. There were restaurants and a hotel close by, so we were very thankful for Ray's help.
The cost was reasonable, and Ray was very helpful and friendly.
Andrew Orr
17 September 2024
Joe Kelner
16 September 2024
These are the good guys. There are countless tow companies trying to over charge people and take advantage of folks who are in helpless situations, but people like Shane that work for Ryan’s Recovery are trying to help people out of their misfortunes. Incredibly grateful for the good people in the world.
Anonymous User
14 September 2024
No one wants to have to call a towing company, but if you ever find yourself completely powerless and stuck at the top of the Eisenhower tunnel (or anywhere in CO), Ryan's Recovery is who you wanna call!!! Amazing service. Shayne was so kind and caring and helped us coordinate everything from getting down the hill, to the hotel, and getting us set up with AAA. Thank you Vlad for a safe trip back home, it was a long drive to tow us across the state, but we really appreciate you! Thank you so much, Shayne and Vlad and Ryan's Recovery
Abby Gauna
14 September 2024
Dennis was great! Was on the scene not even 20 minutes after our car overheated. We have a very low car and Dennis took the time and consideration when getting the car loaded. Highly recommend
A Notto
13 September 2024
Thank you to Ryan's Recovery for coming to the aid of our family.
Timely, compassionate, and understanding, not to mention amazing service to Silverthorne. Our breakdown on 1-70 could have been a big mess. Thankfully, Shane provided us excellent and affordable towing service. Shane helped us locate a mechanic in a timely manner.
Highly recommend Ryan's Recovery if you have a vehicle breakdown.
Fixed on Perfection LLC
12 September 2024
These guys are great. Had a radiator overheat in the mountains. They had me back home in no time. Highly recommend.
Justin Bingham
10 September 2024
Thank you Shane! Our engine took a crap on I-70 west bound just before the Eisenhower tunnel. Shane helped us to get all the way back to Craig, CO. And he helped us do it at the cheapest price possible.
Megan Thurber
10 September 2024
Jennifer Hagan
10 September 2024
Unfortunately our truck broke down today, and we call AAA. Kyle from Ryan's Recovery came, and he was thee nicest guy!
He was professional, and he definitely jumped in to help us-helped us unload our truck, offered to take us anywhere, and we loved his pups.
Josie Peterson
06 September 2024
This past Friday, I had a flat tire in Frisco and ended up with stripped lug nuts that we couldn’t remove. With the only tire shop in town closed until Monday, we were at a loss. Thankfully, Mike from Ryan’s Recovery came to our rescue. He transported us back to the Metro and ensured the car was safely parked. Not to mention all for a fantastic deal. He went above & beyond for us. I am incredibly grateful for his help and his kindness. If I ever need a tow in the future, I will definitely call Ryan’s Recovery and recommend them to others. Mike turned a challenging situation into a smooth experience. Thank you, Mike and Ryan’s Recovery!!!
Donna Weathers
06 September 2024
Can't say enough positive things about Shane. F350 dually lost power at Eisenhower Tunnel while we were towing the 5th wheel. Shane helped us navigate roadside assistance and arranged getting the 5th wheel towed with the truck, even suggested a nearby campground.
Professional, courteous, and uber helpful. Tyler got us all loaded up and safely to the rv site and repair shop.
Rose Smith
06 September 2024
Shayne went above and beyond to help us Charlie was great to work with and helped us in a tuff time we would highly recommend Ryan's recovery.
Jordan Bateman
03 September 2024
We broke down on a busy part of 70 with no shoulder. Vlad at Ryan’s Recovery was the only person that would stop for us. Got us hooked up and towed out in a few minutes. Very nice guy and excellent service.
Branden Lane
02 September 2024
Shane was top notch lost transmission on way back to Denver. Got us home and saved us money in the process. Highly recommend Ryan’s Recovery
jackson draper
30 August 2024
Best towing company in the high country. Shayne is the man. Genuinely out to help people. Owe him a beer for sure.
Sidney Thomas
28 August 2024
Ryan's Recovery is like know other. I was searching for a wrecker, when Shane, a driver for Ryan's Recovery pulled up on the scene, heard that I was about to get ripped off by the wrecker service, that I was talking too, he recommended reasonable wrecker service, saving me about $1500.00. Great guy, stuck with me until I was hooked up. A real good guy. Thanks again Shane. Keep up the good work and be careful and take care of yourself. 👍👍👍👍👍