Customer Reviews
Read what our customers have to say on Google (last 50 reviews)
Megan Hamilton
02 November 2025
Justin was incredible. Got here in a matter of minutes and had us back in our car and on the road in no time! Thank you!
K Blanch Emore
26 October 2025
The day before I was to leave for Arizona, the taillights on my car in the garage came on. I tried to figure out the issue reading the manuals. Fun. Of course, by morning my battery was dead. I called AAA, and Thomas with Ryan’s Towing in Silverthorne, Colorado, was at my home in under 10 minutes. Thomas immediately quelled my panic and assessed the issue. He believed it to be an electrical issue after giving it a jump and that would be only a temporary help. He loaded it on the tow truck and drove it to the Nissan Dealer in Golden, 60 miles. Within an hour I received a text from the dealership stating they hoped it could be a fuse issue. You can imagine the horrors running through my head before his text! Fingers crossed! My gratitude to AAA and Ryan’s Towing is immense. What if this had happened on the road to Arizona!
Seth Valentine
25 October 2025
These guys saved me when I had an accident on I-70. The drivers were very professional and kind and they quickly arrived on the scene and got me towed out of the ditch within a few minutes. I am very grateful for the quick and professional assistance they provided when I really needed it. I recommend this tow company.
April O
25 October 2025
I made a huge mistake yesterday taking my car up to a trailhead off guanella pass on a dirt road with snow that turned into ice when we were done hiking. We made it down the majority of the road ourselves but we felt we could not make it safely down without losing complete control and possibly flipping my Rav or going into a tree at the very end of the road with how steep it was. We were stuck in that spot along with another car that made the same mistake as us. I was able to call my insurance thankfully since I usually don’t get cell service up there and Ryan’s guys came out and they were unable to get up to us safely with their truck due to the ice as well, so they walked up and helped guide us safely down. It was terrifying but they gave us the confidence to help get us down safely. I was super appreciative of how nice they were and didn’t make us feel dumb for my really stupid misjudgment I made taking my car up there. Lesson learned!
Steve Puhl
23 October 2025
Very pleased with their service, we were headed west on I70 towing our 42' 5th wheel, when our truck went into limb mode, we were sitting on the off ramp, wondering what to do, when Shane showed up. He and Quentin got our truck loaded on the back of their roll off truck & hooked up the 5th wheel, got us back to Denver, took us to the RV Park, pulled it right into our site & took the truck to the dealership for repairs.
Best service we've ever had or even heard of!!
Thanks Shane & Quinten!
Kerry KlinckLMT
13 October 2025
These guys are great!! I'm upgrading this review to share another positive experience! Justin came within the time frame and was very pleasant and efficient. Ryans recovery is the Best! Highly recommend. I used AAA to find them.
Ann Leone Gebauer
09 October 2025
We were finishing up a long road trip when we needed help with U-haul that was attached to our vehicle. We were so thankful for Shane and Charlie’s help! They helped us out of a bind and went above and beyond to ensure we made it home safely. Cannot recommend this company enough! Thank you!
Rosemary Fodor
30 September 2025
Shane is amazing from Ryan's!!! As well as the other 2 drivers were so professional and courteous. They were more concerned about our safety on I-70 near Vail pass. They accept AAA and I have had AAA plus since 1980.
Which gave me a 100 miles of free towing all the way past Denver. Ryan's Towing is the safest, best and most reasonable price of you don't have AAA. Don't get ripped off by another towing company on I-70 ( the black and orange) Mt. Towing. Thank you to all the drivers yesterday!! Thank you for stopping Shane!!! They made a bad day go great!!
Stay safe on the road Ryan's Towing!!!
Darlene Kinsinger
29 September 2025
We got a flat on vail pass. Shayne and Thomas got us back to Denver safe and sound, really quickly. A worrisome situation with my 6 yr old daughter along became very stress free with how kind and sweet Shayne was. He took us to Thomas in Frisco who then got us home. Thomas was equally kind, sweet and accommodating. We were so grateful for them and grateful to be home safe and sound.
Dave Maxwell
26 September 2025
We were on our way to a wedding 4 hrs away from home. Shayne from Ryan’s Recovery saw us and was so generous to pull over and help us! He towed us to where we needed to go and took amazing care of us and helped make the situation very manageable! Shayne, thank you, for everything you did today to help us! We truly appreciate you.
Melissa Wood
25 September 2025
This company is THE BEST!!! I was on the side of the road, Shayne saved us!! And Ray jumped in to help as well! They made sure we were comfortable and got to where we needed to go!!!! Best service I've gotten in a long time. If you ever need a tow, call them!!! They also work with AAA!
HomelessPanther
22 September 2025
Justin is a life saver! Super cool dude. Was very quick to respond and made us feel safe!
James Werder
21 September 2025
Shayne was great. Our SUV died as we entered the Eisenhower tunnel and we coasted to a turn out. We were trying to get ahold of AAA when Shayne pulled up next to us to offer his help. He called AAA and got everything arranged with them and set up the tow. He was very friendly and professional. He even helped another driver while we waited for a tow that had an extended cab so we could all ride down to Littleton in the tow truck. Saved me $100 for an Uber ride. Thanks again Shayne!
Brianna Hack
16 September 2025
Dennis showed up at like a knight in shining armor to rescue me from the side of the road in Breckenridge at five o'clock on a Saturday afternoon.
He showed up so quickly and was so kind to me when I was a hot mess express. Thank you Dennis for taking such good care of me and for showing up so quickly!
He was really communicative and helpful. I would highly recommend anyone using his service.
liz S
15 September 2025
Omg. WOW. Thank you for your super fast response .. wasn't even off the phone with AAA yet. Shane. Kudos!! Respectful and helpful couldn't ask for better! Justin ditto!
Aftermarket Impressions
12 September 2025
Thomas was very helpful the day my van broke down and got us to the closest dealership within a couple hours. Very Protestant friendly. Thank you
andrew erath
11 September 2025
Best service. Shayne was quick and helpful. 10 stars
Mahala Bulut
04 September 2025
I had an EXCELLENT experience with Ryan’s Recovery. I was stranded on the highway while the first tow truck company I called broke down. Shane from Ryan’s Recovery pulled over when he saw me to see if I was okay. He helped me call my insurance company and assign the pick up to him. He gave me loads of information on AAA and their affiliation and worked quickly to get me back home. 10000000% recommend to anyone!!
Dave Sweetser
03 September 2025
I experienced a flat tire recently while traveling south on Highway 9 from Kremmling to Silverthorne. I called AAA for assistance followed by the arrival of Vlad from Ryan's Recovery.
I wanted to let people know how well Vlad worked to get my car to Denver. He gave me a tow to Silverthorne and then he capably resolved a couple of issues with the trailer that he used, both a flat tire on the trailer and an issue with its springs. For the spring issue, he called a mechanic from Ryan's Recovery who fixed the issue.
During the drive to Denver, Vlad was pleasant and communicative, helping me forget the problem with my car. He dropped my car off at Les Schwab Tires in Littleton, and they are installing two new tires.
Although I never expect car trouble, if it does happen, I would always like someone as competent and professional as Vlad to help me.
David Wood
03 September 2025
Had a great experience with Ryan's. In a pinch on a road trip, Memorial Day weekend and they were able to help out in a big way, giving guidance and communicating the whole time. Highly recommend this team!
Ava Landgraf
29 August 2025
I was pulled over on i-70 letting my car cool down. What a wonderful fella who pulled over to check on me. Gave me his card. Asked if I needed any assistance. 10 out of 10 if I could.
Russell Bronski
22 August 2025
Justin heroically saved us from I-70 and had us to silverthorne in a jiffy. Thanks again!
deb martinez
19 August 2025
Long story somewhat short. We were returning from a camping trip headed eastbound I-70 up Eisenhower tunnel when my 2024 Dodge Ram truck decided to shut down pulling our 20 ft. camping trailer. Somehow, I fit my truck in the small pull out area with my camping trailer sticking out 2 ft into the right lane with semi’s and other vehicles passing by. Our only option was to keep our seat belts on and hope and prayed we didn’t get hit. We had a tow truck pull up immediately and offered to tow us to the top of the tunnel for a small cash price. Shayne From Ryan’s Recovery pulled in front of us and offered his help. Shayne was very knowledgeable, respectful, and cared about our well-being. Shayne did not hesitate for a minute and towed us to Christopher Dodge in Golden. A huge shout out to Shayne for a job well done!!!! We highly recommend Ryan’s Recovery “ Shayne”. #1 on our list if needed again!!!!!
Thank you Shayne,
Deb Martinez~
M Robins
15 August 2025
When we were caught off guard with sudden engine problems in the middle of the mountains on I-70, Shayne pulled up and offered his help! The company happened to get our roadside insurance call anyway, so it was perfect timing.
Being stuck with 2 kids in the car was not a pleasant moment, but Shayne made the situation bearable. He was kind, light hearted in a stressful moment and very professional! He got us safely to our destination and then got our truck to its destination. I will keep the business card handy for any future travels to Colorado!
Andrew York
13 August 2025
Great service, nice and efficient service from Justin Wallis! 100% recommend to anyone in car trouble
Linda Rathjen
08 August 2025
I'm so grateful for Ryan's recovery. We were stuck on the side of the road and had called a different company but your driver Wesley stopped when he didn't have to and helped us out. We got on the road again in a timely manner instead of waiting for hours for the other company to show up. Thanks again!
Jane Duggan
07 August 2025
Great communications, fast , friendly, professional service !
Frank Pace
07 August 2025
SHAYNE WAS FANTASTIC= GOT US OFF I-70 AND TO SAFETY QUICKLY= MANY THANKS
Dayna Magan
06 August 2025
My 1st time needing a tow and Ryan's Recovery will now be who I recommend to everyone. Shayne and Quentin were professional, helpful and courteous. Thank you, guys!
David Mailander
05 August 2025
Tara Holt
04 August 2025
Shayne was more than accommodating in proving assistance to this out of state driver broken down at Silverthorne. He was helpful, polite and made a horrible experience seamless.
Juli Holt
04 August 2025
Shayne helped with towing my car off the side of I70 to Grand Junction! He was truly such a help and made it the best experience and deal to help us get the car towed. Got stopped on the side of the mountains with little to no services and made it easy for us to figure out the plan! Thanks Shayne and Ryan’s Recovery!!
Nikki Beeson
03 August 2025
We had an amazing experience with Ryan’s Recovery! Justin arrived within 5 minutes of our call—seriously impressive, especially since every other company told us it would be at least a two-hour wait. He was professional, kind, and made a stressful situation so much easier. We’re incredibly grateful for the fast and reliable service. Highly recommend Ryan’s Recovery and a big thank you to Justin for going above and beyond!
Tiffany Read
02 August 2025
I was stranded on I-70 with a smoking vehicle in the middle of the night. Ryan’s Recovery was a name I got from another company that was busy during my emergency. Mark was my tow truck driver, friendly, safe, kind. Got to me quickly!
He made sure I got my vehicle where it needed to be & went above & beyond to make sure I got home safely.
I appreciated all the help especially in a situation that I felt vulnerable. Thanks for the problem solving & wonderful service, I’d recommend this company to anyone!
Jane Martin
28 July 2025
We had a great experience in a bad situation. Thomas and Justin were very understanding, kind, helpful. Justified n was good driver. Both were knowledgeable. We appreciated them so much.
Anahi Chacon
22 July 2025
We are beyond grateful for Shayne and the incredible help he gave us when our car broke down on a mountain during our family vacation. From the moment he arrived, he was nothing short of honorable, kind, and professional. Shayne went above and beyond, not only towing our car back safely, but also taking the time to inspect it, explain what might be wrong, and even letting us know which parts we’d need to fix it. He was honest, informative, and you could tell he truly cared about helping us, not just doing a job.
It’s rare to meet someone who works this hard and shows such genuine care for others. Shayne is truly an over-the-top, hardworking family man, and we feel so lucky that he stopped to help us when we needed it most. Thank you, Shayne, for turning a stressful situation into a positive experience!
Madison Rice
20 July 2025
Tyler was my literal life saver getting my car down from being stuck off a 4x4 trail 12,000 ft up. He was so efficient and reassuring and was wonderful company as I was having the worst experience ever. Cannot recommend him / Ryan's enough and how amazing he was throughout the whole process. THAT MAN DESERVES THE WORLD 🗣️🗣️🗣️
Megan Fine
09 July 2025
Charlie and Ryan are both amazing! I wouldn’t trust anyone else in town. They were both so kinda, helpful, and great at their jobs. 10/10 for sure!
Emily McCullough
05 July 2025
My experience was last Friday 6/27. I cannot say enough good things about how awesome it was that Marco was driving back to Breckenridge after my car stopped working in the middle lane of I-70 during stop and go traffic!
Marco sprang into action even though he wasn't called for my situation specifically - he quickly got my car on the tow truck and got me safely out of traffic. He was incredibly patient while we got the AAA details sorted out (a beyond added bonus) and was delightful to chat with on the way back to Denver!
I couldn't be more happy with the service I received, it was a miserable situation but it was made much better by Marco!
Peter Reist
03 July 2025
Shayne could not have been more helpful. He saw us stranded on the side of the interstate while he was helping someone else and came over to help us set up a tow with Charlie. He even helped us work through the call and some membership issues directly with AAA. Truly impressed by this service.
Candy
02 July 2025
Shayne & Vlad were awesome today helping me drive me in to the city and helping me with insurance. They were so kind and helpful I can’t thank them enough!
-DeAnn
Ben Conley
01 July 2025
Lucas was phenomenal. Our rental car broke down and he got us out of there safely and quickly!
Gregory Ramsey
01 July 2025
Great people for AAA calls and towing. Shayne called me back right after I had requested AAA assistance. He was very clear and communicative about what AAA could cover and could not for my car that was stuck a little ways up a mountain hillside. Everything worked out, and I got back home to Denver the same day. Thank you Shayne!
Missy Albrecht
29 June 2025
Russ was SO helpful, going above and beyond customer service, even after I ended up not needing their services.
Nikki Thompson
28 June 2025
I’m new to the area and my tire popped, Thomas came to where I was within 10 minutes and changed my tire so quickly. 10/10 customer service!
Heather Ludwig
27 June 2025
Huge shoutout to Ryan’s Recovery in Summit County! From the second I called, they were on it—quick to answer the phone and even quicker to get someone out to me. I was honestly shocked at how fast the whole process was—from the initial call to the tow truck arriving, it felt like no time at all.
I spoke with Ross, and he was an absolute pleasure. If you ever need a tow in the area, these are the people to call. Fast, reliable, and just good people. Highly recommend!
Mel Schulman
23 June 2025
On our first RV trip of the year our RAM truck overheated in the Eisenhower Tunnel. Shayne from Ryans Recovery stopped to assist and he was amazing!! He checked the truck and confirmed the problem. He helped me file the insurance claim and towed the truck and camper to a nearby dealership. Couldn’t have been easier. Best service I could have asked for.
Darleen Rouin
19 June 2025
There are not enough stars for the help I received yesterday. Kyle saw me on I-70 westbound stranded, while he was traveling eastbound. He turned around at the next exit and quickly arrived to see if I was OK. After I described the problem he knew I needed to have my brakes and rotors looked at... Kyle called brake and tire businesses, that he knew performed good work, to see if they had the parts I needed and availability to fix it and get me back on the road to Utah. Thank you so very much Kyle.
Lori Rivera
18 June 2025
Today was quite the day!!! Thank you to Ryan’s towing and their expert hands for keeping me safe and returning me back home after a 160 mile tow from the mountains back to the plains of Colorado. Nothing quite like your brakes going out on the downhill side of a mountain pass. Thank you to both Shane and Marco. I absolutely cannot thank you enough for getting me back home, safe and sound.
You both went above and beyond your call of duty today/tonight. I will be forever grateful to you both.
Hoping not to see you again- but when duty calls- I know for sure who I will trust.