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Customer Reviews

Read what our customers have to say on Google (last 50 reviews)

Russell Bronski


22 August 2025
Justin heroically saved us from I-70 and had us to silverthorne in a jiffy. Thanks again!

deb martinez


19 August 2025
Long story somewhat short. We were returning from a camping trip headed eastbound I-70 up Eisenhower tunnel when my 2024 Dodge Ram truck decided to shut down pulling our 20 ft. camping trailer. Somehow, I fit my truck in the small pull out area with my camping trailer sticking out 2 ft into the right lane with semi’s and other vehicles passing by. Our only option was to keep our seat belts on and hope and prayed we didn’t get hit. We had a tow truck pull up immediately and offered to tow us to the top of the tunnel for a small cash price. Shayne From Ryan’s Recovery pulled in front of us and offered his help. Shayne was very knowledgeable, respectful, and cared about our well-being. Shayne did not hesitate for a minute and towed us to Christopher Dodge in Golden. A huge shout out to Shayne for a job well done!!!! We highly recommend Ryan’s Recovery “ Shayne”. #1 on our list if needed again!!!!! Thank you Shayne, Deb Martinez~

M Robins


15 August 2025
When we were caught off guard with sudden engine problems in the middle of the mountains on I-70, Shayne pulled up and offered his help! The company happened to get our roadside insurance call anyway, so it was perfect timing. Being stuck with 2 kids in the car was not a pleasant moment, but Shayne made the situation bearable. He was kind, light hearted in a stressful moment and very professional! He got us safely to our destination and then got our truck to its destination. I will keep the business card handy for any future travels to Colorado!

Andrew York


13 August 2025
Great service, nice and efficient service from Justin Wallis! 100% recommend to anyone in car trouble

Linda Rathjen


08 August 2025
I'm so grateful for Ryan's recovery. We were stuck on the side of the road and had called a different company but your driver Wesley stopped when he didn't have to and helped us out. We got on the road again in a timely manner instead of waiting for hours for the other company to show up. Thanks again!

Jane Duggan


07 August 2025
Great communications, fast , friendly, professional service !

Frank Pace


07 August 2025
SHAYNE WAS FANTASTIC= GOT US OFF I-70 AND TO SAFETY QUICKLY= MANY THANKS

Dayna Magan


06 August 2025
My 1st time needing a tow and Ryan's Recovery will now be who I recommend to everyone. Shayne and Quentin were professional, helpful and courteous. Thank you, guys!

David Mailander


05 August 2025

Tara Holt


04 August 2025
Shayne was more than accommodating in proving assistance to this out of state driver broken down at Silverthorne. He was helpful, polite and made a horrible experience seamless.

Juli Holt


04 August 2025
Shayne helped with towing my car off the side of I70 to Grand Junction! He was truly such a help and made it the best experience and deal to help us get the car towed. Got stopped on the side of the mountains with little to no services and made it easy for us to figure out the plan! Thanks Shayne and Ryan’s Recovery!!

Nikki Beeson


03 August 2025
We had an amazing experience with Ryan’s Recovery! Justin arrived within 5 minutes of our call—seriously impressive, especially since every other company told us it would be at least a two-hour wait. He was professional, kind, and made a stressful situation so much easier. We’re incredibly grateful for the fast and reliable service. Highly recommend Ryan’s Recovery and a big thank you to Justin for going above and beyond!

Tiffany Read


02 August 2025
I was stranded on I-70 with a smoking vehicle in the middle of the night. Ryan’s Recovery was a name I got from another company that was busy during my emergency. Mark was my tow truck driver, friendly, safe, kind. Got to me quickly! He made sure I got my vehicle where it needed to be & went above & beyond to make sure I got home safely. I appreciated all the help especially in a situation that I felt vulnerable. Thanks for the problem solving & wonderful service, I’d recommend this company to anyone!

Jane Martin


28 July 2025
We had a great experience in a bad situation. Thomas and Justin were very understanding, kind, helpful. Justified n was good driver. Both were knowledgeable. We appreciated them so much.

Anahi Chacon


22 July 2025
We are beyond grateful for Shayne and the incredible help he gave us when our car broke down on a mountain during our family vacation. From the moment he arrived, he was nothing short of honorable, kind, and professional. Shayne went above and beyond, not only towing our car back safely, but also taking the time to inspect it, explain what might be wrong, and even letting us know which parts we’d need to fix it. He was honest, informative, and you could tell he truly cared about helping us, not just doing a job. It’s rare to meet someone who works this hard and shows such genuine care for others. Shayne is truly an over-the-top, hardworking family man, and we feel so lucky that he stopped to help us when we needed it most. Thank you, Shayne, for turning a stressful situation into a positive experience!

Madison Rice


20 July 2025
Tyler was my literal life saver getting my car down from being stuck off a 4x4 trail 12,000 ft up. He was so efficient and reassuring and was wonderful company as I was having the worst experience ever. Cannot recommend him / Ryan's enough and how amazing he was throughout the whole process. THAT MAN DESERVES THE WORLD 🗣️🗣️🗣️

Megan Fine


09 July 2025
Charlie and Ryan are both amazing! I wouldn’t trust anyone else in town. They were both so kinda, helpful, and great at their jobs. 10/10 for sure!

Emily McCullough


05 July 2025
My experience was last Friday 6/27. I cannot say enough good things about how awesome it was that Marco was driving back to Breckenridge after my car stopped working in the middle lane of I-70 during stop and go traffic! Marco sprang into action even though he wasn't called for my situation specifically - he quickly got my car on the tow truck and got me safely out of traffic. He was incredibly patient while we got the AAA details sorted out (a beyond added bonus) and was delightful to chat with on the way back to Denver! I couldn't be more happy with the service I received, it was a miserable situation but it was made much better by Marco!

Peter Reist


03 July 2025
Shayne could not have been more helpful. He saw us stranded on the side of the interstate while he was helping someone else and came over to help us set up a tow with Charlie. He even helped us work through the call and some membership issues directly with AAA. Truly impressed by this service.

Candy


02 July 2025
Shayne & Vlad were awesome today helping me drive me in to the city and helping me with insurance. They were so kind and helpful I can’t thank them enough! -DeAnn

Ben Conley


01 July 2025
Lucas was phenomenal. Our rental car broke down and he got us out of there safely and quickly!

Gregory Ramsey


01 July 2025
Great people for AAA calls and towing. Shayne called me back right after I had requested AAA assistance. He was very clear and communicative about what AAA could cover and could not for my car that was stuck a little ways up a mountain hillside. Everything worked out, and I got back home to Denver the same day. Thank you Shayne!

Missy Albrecht


29 June 2025
Russ was SO helpful, going above and beyond customer service, even after I ended up not needing their services.

Nikki Thompson


28 June 2025
I’m new to the area and my tire popped, Thomas came to where I was within 10 minutes and changed my tire so quickly. 10/10 customer service!

Heather Ludwig


27 June 2025
Huge shoutout to Ryan’s Recovery in Summit County! From the second I called, they were on it—quick to answer the phone and even quicker to get someone out to me. I was honestly shocked at how fast the whole process was—from the initial call to the tow truck arriving, it felt like no time at all. I spoke with Ross, and he was an absolute pleasure. If you ever need a tow in the area, these are the people to call. Fast, reliable, and just good people. Highly recommend!

Mel Schulman


23 June 2025
On our first RV trip of the year our RAM truck overheated in the Eisenhower Tunnel. Shayne from Ryans Recovery stopped to assist and he was amazing!! He checked the truck and confirmed the problem. He helped me file the insurance claim and towed the truck and camper to a nearby dealership. Couldn’t have been easier. Best service I could have asked for.

Darleen Rouin


19 June 2025
There are not enough stars for the help I received yesterday. Kyle saw me on I-70 westbound stranded, while he was traveling eastbound. He turned around at the next exit and quickly arrived to see if I was OK. After I described the problem he knew I needed to have my brakes and rotors looked at... Kyle called brake and tire businesses, that he knew performed good work, to see if they had the parts I needed and availability to fix it and get me back on the road to Utah. Thank you so very much Kyle.

Lori Rivera


18 June 2025
Today was quite the day!!! Thank you to Ryan’s towing and their expert hands for keeping me safe and returning me back home after a 160 mile tow from the mountains back to the plains of Colorado. Nothing quite like your brakes going out on the downhill side of a mountain pass. Thank you to both Shane and Marco. I absolutely cannot thank you enough for getting me back home, safe and sound. You both went above and beyond your call of duty today/tonight. I will be forever grateful to you both. Hoping not to see you again- but when duty calls- I know for sure who I will trust.

mendy cryer


18 June 2025
Shayne appeared like an angel and took good care of us. What was a stressful situation for me (type A - stress mess) - he made easier and did everything in his power to help us. Thank you Shayne- you’re a blessing!

Rjay Spoon


15 June 2025
Justin Wallace was wonderful!!! He was extremely careful and patient with me because I over worry about my truck being yanked around like other company’s do. He arrived on time, was extremely professional and communicative through the whole process and made sure I had everything upon exiting the tow truck. Will only use them from now on and recommend to everyone! Thank you so much for a great experience!!!!!

Margaret Wrenholt


14 June 2025
Phenomenal experience! Went above and beyond to make sure we received our new rental car after our broke down.

Ali Schrack


14 June 2025
Great service and communication!

Derrin Dovel


14 June 2025
These guys are absolute lifesavers! Our rental car broke down, Hertz refused to help, and they towed it all the way back to the Denver airport, renegotiated my rental contract, and brought us a new car. They went above and beyond and I couldn’t be more appreciative. Shout out to Thomas for spending your day saving us!!!

Natalie Wilson


14 June 2025
Incredible! Hertz tried to screw us over and Ryan’s came in and saved the day. Thomas & Dennis (and violet!) were so helpful as we navigated Hertz’s terrible customer service. Recommend them to anyone.

Samantha Schoenecke


12 June 2025
Highly recommend Ryan's Recovery!! We had a great experience with Quentin who stopped to see if we needed help only minutes after we broke down on the Interstate. Thanks for the excellent service!

shane carolan


07 June 2025
Every tow company needs a kyle. He was super helpful and informative and saved our trip would recommended his help to anyone stuck

Erin


06 June 2025
I got stuck in a snow drift/ditch on Jones Pass Road. Roadside assistance said they could not help after 3 hours of waiting. I called multiple towing and recovery companies. Ryan’s Recovery was the only towing service willing to come out. They went above and beyond to prioritize my request and got me out quickly after calling. They kept me informed of their status the whole time and they were very kind once they arrived. Skip insurance roadside assistance and just call Ryan’s Recovery!

Jim Fallon


04 June 2025
In the right place at the right time, thank you Ryans Recovery! Recently, on our way to Colorado National Monument on I-70 in our 2-day old 2025 Sprinter (315 miles) the check engine light came on at mile marker 189, in Vail pass. No more than 5 minutes later, a tow truck pulled up alongside our van. The driver, Shane, with Ryans Recovery, asked if we needed assistance. It was a huge relief seeing him, knowing he would help get us back on the road. We gladly took up his offer! On the phone with Mercedes customer support, Shane explained our situation. Shane called his partner, Charlie, who was in the area, and told him to meet him at our location. His tow truck was better equipped to tow us to the nearest Mercedes dealership. Charlie was on scene 5 minutes later and loaded our Sprinter. We were on our way to Westminster, for what we hoped would be a quick repair. We had a motel reservation booked in Montrose that night. The issue turned out to be a bolt misplaced on the charge air pipe, an assembly oversight! We cannot thank Shane and Charlie enough for their quick response and for getting us back on the road safely! Moreover, we trusted their ability and their judgement to get us safely off the highway and to the nearest Mercedes dealership. Thank you, Shane, Charlie and Ryans Recovery! Thanks to you guys we were able to keep our travel plans and continue our vacation!

Renee Lucero


27 May 2025
Had to stop on the side of the highway because our car overheated... mountain recovery stopped asked if we were okay. We explained what had happened he let us know he sees it all the time n asked if we needed anything... he let us know that their were 2 more inclines and the rest decline we should be good didn't sound too serious... That was some great information to know. Unfortunately I didn't get his name but thank you mountain recovery for stopping to check on us! Several towing company's passed as well and he was the only one to stop... much appreciated!!

William Linn


27 May 2025
Shayne saw us stuck on the side of a busy exit ramp and pulled over to see if we needed help. He was very patient and helpful navigating the call to AAA and he got us to a transmission spot that was significantly cheaper than the dealer. Super helpful!

lisa schoen


23 May 2025
Shayne was awesome. He showed my teenage sons how to change the tire. He was prompt, clean & courteous.

Aaron


22 May 2025
Wanted to give a massive thanks to Vlad with Ryans recovery. He got my car incredibly quickly from a spot the other local companies quoted over 5x their prices. Amazing communication throughout. I didnt get the dispatchers name, but she was just incredible as well. She was answering phones around noon on Wednesday. You all turned a real shitty situation around for me, if I ever need another tow I know who I'll be calling

PAUL SCHEIDIG


21 May 2025
Yesterday my car broke down just a short distance from the Eisenhower Tunnel west bound. While I was trying to obtain roadside assistance, Shane with Ryan’s Recovery fortunately stopped to see if he could be of assistance since he was in the area. Shane provided excellent complete and very timely service, and made all of the arrangements to transport my vehicle and me to the Enterprise Car Rental office in Silverthorne so I had transportation to get home to Evergreen. He also worked with Enterprise Fleet service to handle all of the logistics to deliver my disabled vehicle to the Nissan dealership in Lakewood. Ryan’s Recovery Team was amazing in providing great vehicle towing service and complete customer assistance. Shane seemingly went out of his way and never left my side to ensure I was taken care of fully. Ryan’s Recovery demonstrated they provide the best service possible in the Rocky Mountains. Paul Scheidig, Principle Design Consultant, Home Depot

Nick Slade


16 May 2025
Our radiator fans stopped working and we over heated on the climb up to Eisenhower, Shane pulled up and arranged a tow into Broomfield and Charlie took us, very friendly and super helpful. I highly recommend them.

Kelsey Huwa


14 May 2025
Shane was so helpful and kind when my daughter and I were stuck on the side of I70 with an overheated car.

Tisha Pieters


05 May 2025
Suuuuuper thankful for Shanyne, he saved thankfully got a bad blow out on i70 in mountains today with two kids, kind and friendly service! And he knows his stuff took care of my car while in tow and we felt taken care of as a sinlge woman!

Ben Ethier


29 April 2025
Shayne and Justin were great and showed up in less than 10 minutes. Helped me out and pointed me in the right direction. Got me off the highway and where I needed to be all under a half hour. Highly recommend these guys

Stacey Carter


18 April 2025
We were in Copper over Spring Break in March and had car trouble our last morning preparing to leave to drive back to Kansas City. Mike and Thomas came to our rescue. Being the weekend and unable to find a mechanic, Mike offered to replace the starter to our vehicle. Thomas towed our vehicle and took our family of 6 to a motel in Leadville. Mike had our car running by the next morning and he and his wife brought our car to us at our motel. These two showed our family an incredible amount of generosity and got us out of a tough situation. I hope your company recognizes these two heroes. Thank you again Mike and Thomas!!!!

Tegan Snyder


10 April 2025
My car had just stop running in the middle of the road Shane and came and picked me up almost instantly and brought me back to my house super friendly and super helpful.

Customer Testimonials