Chris - Thanks for all the help

I just wanted to write a note and say thanks for all the help your driver Shane gave us over the holiday weekend. My family and I (two young kids) were on our way back from Buena Vista when our truck broke down with our gooseneck trailer.

Even though there was some miscommunication between the insurance company and your dispatch team (Shane was told it was a 5th wheel, not a gooseneck) Shane was still awesome and worked hard to ensure both our truck and trailer were able to make it home and made an otherwise long day just a little more tolerable. It was a long and frustrating day and he could have easily said he wasn't able to tow the trailer as well but he made it happen and got us home through some really nasty traffic. Hands down a great experience coming out of a major vehicle breakdown.